Selling Policy

At Questsevis, we are committed to providing high-quality STEM subscription boxes designed to inspire curiosity and learning in young minds. Please read our Selling Policy carefully to understand the terms of purchasing from our website.

1. Subscription and Billing

    • Recurring Subscription: By subscribing to our STEM discovery boxes, you agree to be billed on a recurring basis according to the subscription plan selected (monthly, quarterly, or annually).
    • Payment Methods: We accept major credit cards and secure online payment options. All transactions are processed through encrypted payment gateways to ensure security.
    • Billing Cycle: Your subscription will be automatically renewed unless canceled before the next billing date. Charges will be processed on the same day of each billing cycle.

2. Order Processing and Shipping

    • Processing Time: Orders are processed within 2-3 business days after payment confirmation.
    • Shipping Time: Delivery times vary based on location but typically range from 5-10 business days for U.S. orders. International shipping may take longer.
    • Tracking Information: Once your order is shipped, a tracking number will be sent to your registered email.

3. Subscription Cancellation

    • You can cancel your subscription anytime through your Questsevis account.
    • Cancellations must be made before the next billing cycle to avoid additional charges.
    • If canceled after payment is processed, your subscription will remain active until the end of the paid period, and no partial refunds will be issued.

4. Product Availability & Pricing

    • Prices are subject to change without prior notice, but existing subscriptions will not be affected during their active period.
    • Occasionally, certain items in the subscription box may be substituted with equivalent products due to stock availability.

5. Customer Support

For any inquiries or assistance, please contact us:
📍 Address: 312 Snook St, Salmon, ID 83467, USA
📞 Phone: (775) 423-5386
📧 Email: info@questsevis.xyz

By purchasing from Questsevis, you acknowledge and agree to this Selling Policy.